Freeman Information Technology

Services & Facilities

Computing facilities throughout the Tulane University Freeman School of Business include virtual computer labs, a general-purpose lab, a financial analysis lab, a computer classroom, the William M. Templeton Trading Center, a behavioral lab, research stations in the Turchin library, and teaching stations in each classroom.

If you need assistance, email Business.IT.Help@tulane.edu or call 504-314-2238 press 1 for classroom A/V support or press 2 for computing, network and account support.

Computer Lab Access

Students can access the computer lab in GWBC 209 with their Tulane Splash Card during regular operating hours. The lab is closed during Tulane University holidays and breaks.

  Building and Computer Lab Hours Lab Support Hours
Monday - Thursday 6:00 a.m. - 2:00 a.m. 8:00 a.m. - 10:00 p.m.
Friday 6:00 a.m. - 2:00 a.m. 8:00 a.m. - 5:00 p.m.
Saturday 6:00 a.m. - 2:00 a.m. 10:00 a.m. - 4:00 p.m.
Sunday 6:00 a.m. - 2:00 a.m. 10:00 a.m. - 7:00 p.m.

The computer lab is located in GWBC 209, and lab support is in or near GWBC 205.

The Financial Analysis Lab is located in GWBC Room 340 and support is provided by the Turchin Library front desk.

Policies

The Computing Policies at the Freeman School work in conjunction with the university's computing policy published by Tulane Technology Services.

Computer Specifications & Requirements

Student computers must meet the specifications as outlined by the Freeman School of Business. These required computer specifications will meet your needs in the classroom and should be adequate throughout your tenure in the Business School program. Students are expected to utilize their computers during classroom instruction as determined by their instructors. These pages contain the information that you, as a Freeman School student, require to plan your computer purchase, configure your computer for the Eduroam wireless network, find answers to questions, and more.

Basic requirements for all programs are:

Note that in order to support specialized software required for Business School courses, the Windows operating system will be required. Apple Macintosh computers running the Macintosh operating system, macOS, will not be able to run some of the required course software.

The following do not meet the requirements and are incapable of running the required operating system and applications required for courses.

  • Macintoshes running macOS
  • iOS devices such as iPads and iPhones
  • Chromebooks
  • Windows Server platforms
  • Linux

Student Information

To access Tulane and Business School resources you will need your Tulane username, password and Splash Card.  You will also need to setup DUO, two-factor authentication, with the Tulane Help Desk.

See Computer Specifications & Requirements section for required computer specifications that will meet your needs in the classroom and should be adequate throughout your tenure in the Freeman program.

Printing

  • Printing with Pharos for students
  • Freeman Business School printer names begin with ABF (ABF stands for A. B. Freeman)
  • Printing to Pharos network printers cost 10 cents per page. Color printing is available in GWBC 209 computer lab at the rate of 70 cents per page. At the beginning of the Fall and Spring semesters, student accounts begin with 400 black and white pages of print credits. The initial 400-page balance covers the required printing in most classes If students require additional print credits, then Tulane Splash card credits should be used.

Logging onto Freeman Computers

  • Students log in to Business School computers with their Tulane username and password.
  • Freeman Lab VDI - The Freeman Lab VDI (Virtual Desktop Infrastructure) can be accessed over the Internet using your computer.
    • Go to freeman.tulane.edu/IT, Support section for video and written tech notes.
    • The Freeman Lab VDI has the same applications as the physical computers in GWBC Computer Lab 209 and GWBC Computer Classroom 180.
    • Tech Note for "About the Macintosh"
  • AppsAnyWhere is Tulane's software delivery and virtualization solution designed for students and faculty, enabling Tulane to deliver apps to any device, on and off campus.
  • Computer Labs
    • The general-purpose computer lab in GWBC Room 209 has 25 multimedia workstations, two Pharos black and white printing stations and one color print station nearby.
    • Financial Analysis Lab is in GWBC Room 340 and has 12 Bloomberg terminals.
  • Computer Classrooms
    • GWBC Room 180 has 50 workstations.
    • The William M. Templeton Trading Center has 50 workstations with specialized applications such as Refinitive, Eikon, Trading Technologies, Morningstar and others.
    • Each classroom has an instructor console with computer, projection, video, and sound capabilities. Instructors and students use these facilities for lectures and presentations in class.
  • Do store documents that you create on your OneDrive (part of Office 365) or third-party online cloud storage.  This will also allow you to share data and large files with team members.
  • Do backup your files to a removable media or cloud storage.
  • Don't save files to a Freeman Business School computer. This will cause loss of data upon logout.
  • Logoff before stepping away from computer.

    • Right click the Windows Start button (bottom left)

      Windows task bar with the start button highlighted.

       

    • Select Shut down or sign out Sign out

Tulane Account Services

  • Wireless - Configure your wireless device with EduRoam
  • Tulane Self Service Password Reset at password.tulane.edu to synchronize with all Tulane systems for SSO, single sign on.
  • Gibson Online
    • Access student information, degree audits, myTulane and other systems. Class registration, grades, bill payment and financial aid are among the services.
  • Canvas for course work
  • Off-campus library database access
  • Software Purchase
  • University licensed software at no cost
  • Student Tulane email accounts are valid for life after the student completes 12 hours of coursework.
  • Beware of Phishing Scams Technology Services will never, under any circumstances, request your password via email or non-Tulane website.
    • Any messages you receive that ask you for this information or direct you to a non-Tulane website that request this information should be ignored and deleted.
    • Never share your personal information. Such as
      • Your Tulane Password
      • Your Tulane Student ID number
      • Your Social Security Number

Security For Your Notebook Computer

Computer Assistance

Last updated: 7/18/2025

Faculty & Staff Information

Tulane Student Access to Business School Computing Resources

If the student's Tulane account property for Department contains School of Business, then the student has access to Business School computing resources such as classroom and lab computers, Freeman Lab VDI, and Pharos network printers.

If the student's Tulane account property for Department is other than School of Business, such as Business Minors and non-Business School students, and the student needs access to Business School computing resources, then requests for student access should be submitted to Business.IT.Help@tulane.edu from Business School faculty or Business School directors of our various programs.

 

Non-Tulane Affiliate Account Request Form

Please complete the Affiliate Account Request form if you have a non-Tulane user who needs a Tulane account and is not an incoming faculty or staff member.

Examples of affiliate type are community volunteer, contractor, emeritus faculty, IT, non-paid staff, recurring adjunct faculty, researchers, visiting scholars (non-teaching), volunteer, or other.

 

Access Request Form for Freeman Business School Classroom Console Computers

Please complete the Access Request form for Tulane users who are non-Business School users and need access to Freeman Business School classroom console computers.  Please note that all Tulane faculty who have the company name property of faculty, will automatically have access to the Freeman Business School classroom console computers.

Box

Cloud-based storage is available using Tulane's enterprise Box online storage or OneDrive (part of Office 365) for students, faculty and staff.

Best recommended practice is to regularly backup your computer's documents to Box or OneDrive.  Do not back up entire computer.

VPN

When off campus connect using Tulane VPN through the Global Protect VPN client to access administrative applications like Banner, EBS, etc.

Hurricane Preparedness Info

In preparation for storm season please take a moment to review and update your emergency contact information. In the event of an evacuation the information you provide here will be a critical resource for Freeman School administration to communicate with you.

Audio/Visual Classroom Technology

Audio/Visual Classroom Requests

  • To request classroom A/V resources or support, complete the Freeman IT Technology & A/V Support Request Form at least 48 business hours prior to the event for appropriate planning and resource allocation. Requests received with less than 48 business hours may not receive support.
  • There is no support on Sundays and university holidays. If you require support on a Sunday or university holiday, fees may apply.

A/V Classroom Technology Training

For urgent support

About the Computer Lab

Software packages available for use in the lab:

  • Operating System and Tools

    • Windows 11
    • Edge, Chrome, Firefox
    • CrowdStrike
  • Application Software
    • Adobe DC Pro
    • Anaconda Python
    • Microsoft Office 365
      • Word
      • Excel
      • PowerPoint
      • Access
    • Crystal Ball
    • Notepad++
    • PowerBI Standard
    • R and R Studio
    • SPSS
    • STATA
    • NotePad++
    • VLC
  • Student Workers, located near GWBC Lab 209 and in GW-219, are available for printing and classroom audio visual assistance.
  • Business School IT staff computer assistance
    • Assistance is provided by a Business School IT staff member for issues accessing Business School computing resources Monday - Friday, 7:30AM to 5:00PM in GWBC 205.
    • Go to freeman.tulane.edu/IT Support section for video and written tech notes.
    • Call the help line at (504) 314-2238, press 1
    • Send an email to Business.IT.Help@tulane.edu

Support

Getting Help From Business School Information Technology

  • Business School IT computer assistance
    • Assistance is provided by a Business School IT staff member for issues accessing Business School computing resources Monday - Friday, 8:30AM to 5:00PM.
    • Go to freeman.tulane.edu/IT Support section for written tech notes.
    • Call the help line at (504) 314-2238, press 1 for A/V support or press 2 for computing, network and account support.
    • Send an email to Business.IT.Help@tulane.edu
  • Find an answer in the below tech notes.

Business School IT Support Staff are available by appointment

Kevin Ammentorp
GWBC Room 154

Wayne Dolese
GWBC Room 205

Jason McFarland
GWBC Room 205

Jean Mouton
GWBC Room 205

Matthew Wan
GWBC Room 205

Jacob Holliday
GWBC Room 205

Jean Mouton is Director of Information Technology and Systems Infrastructure for the Business school.

TechNotes

TechNotes are locally written documentation describing the use of computing facilities at Freeman.

Accessing the Freeman Lab VDI

The Freeman Lab VDI (Virtual Desktop Infrastructure) image can be accessed over the Internet using your computer. The Freeman Lab VDI has the same applications as the physical computers in GWBC Computer Lab 209. Pharos network printers are available for printing.

  • Tech Note for accessing the Freeman Lab VDI via VMware Horizon HTML Access.
  • Windows Computer: Tech Note for accessing the Freeman Lab VDI via the VMware Horizon Client.

Software & Web Applications

Wireless Network Connection

Eduroam
Printing
Using a Macintosh