Computing - Services & Facilities | Tulane Freeman Business School

Computing

Services & Facilities

Goldring/Woldenberg Building Complex has "virtual computer labs" with wireless connectivity throughout each building and hundreds of wired Ethernet connections in classrooms, study rooms, and work areas supporting notebook computer users. Students can easily connect to the Freeman Network as well as to Tulane's online services and the Internet from anywhere in the buildings.

Computing facilities throughout the complex include a general purpose lab, a computer classroom, a Trading Room, a behavioral lab, research stations in the library, teaching stations in each classrooms, and e-mail stations.

The main computer lab on the second floor, Room 209, has multimedia workstations connected to the Freeman Network and the Internet. Room 209 has 25 workstations with network-connected printers.

E-mail stations are located in GWBC on the second floor near room 270 to give students quick access to their mail between classes.

Each classroom has an instructor console with a computer, projection, video, and sound capabilities. Instructors and students use these facilities for lectures and presentations in class.

All classrooms are wired for notebook computer use, with an Ethernet connection and electricity available at every seat. Wireless networking is available in all classrooms, study rooms, library, and work areas. The atrium, a gathering place for socializing as well as study, has both wired and wireless network access as well as electrical outlets to support notebook computers.

Lab Information

Lab Support Hours

The computing lab is located in GWBC room 209.  Student Worker lab support is located in GWBC room 205.

Sunday 9:00am - 12:00am
Monday 8:00am - 12:00am
Tuesday 8:00am - 12:00am
Wednesday 8:00am - 12:00am
Thursday 8:00am - 12:00am
Friday 8:00am - 10:00pm
Saturday 9:00am - 10:00pm

Summer Hours

Sunday 12:00pm - 10:00pm
Monday 8:00am - 10:00pm
Tuesday 8:00am - 10:00pm
Wednesday 8:00am - 10:00pm
Thursday 8:00am - 10:00pm
Friday 8:00am - 5:00pm
Saturday 12:00pm - 5:00pm

You must have your Tulane ID card to enter the computing lab in GWBC room 209, 24 hours a day.  Lab 209 is closed Thursdays from 12:00 A.M. through Thursday at 7:00 A.M. for computer maintenance.  The lab is closed during Tulane University holidays and breaks at which time there is no access.

Software packages available for use in the lab:

  • Operating System and Tools
    • Windows 10
    • Internet Explorer
    • TrendMicro OfficeScan
  • Application Software
    • Adobe Pro
    • Decision Tools Suite
    • GMetrix SMS
    • Microsoft Office Professional Plus 2016
      • Word
      • Excel
      • PowerPoint
      • Access
    • Crystal Ball
    • Mathtype
    • MatLab
    • R and R Studio
    • SmartDraw
    • SPSS
    • SAS
    • SSH Secure Shell
    • Stata
    • TextPad
    • VLC

Student Workers, located in GWBC 205, are available for assistance with printing.

Policies

The Computing Policies at the A.B. Freeman School of Business work in conjunction with the university's computing policy published by Tulane Technology Services. The Student Guide to Computing contains general computing and networking information.

Student Information

Computing Tips

Remember the Do's and Don'ts of file storage:

  • Do store documents that you create on your OneDrive or third-party online cloud storage.
  • This will also allow you to share data and large files with team members.
  • Do backup your files to a removable media.
  • Don't save files to a Freeman Business School computer. This will cause loss of data upon logout.

MS Student Purchase Program Information

Freeman Network Printing Policies

In an effort to reduce the tremendous amount of paper waste produced on our network printers, the Freeman School has instituted the following policies.

Printing to network printers costs 10 cents per page. At the beginning of the Fall and Spring semesters, student accounts begin with 1000 pages of print credits. Additional print credits, if needed, can be purchased at the rate of 10 cents per page. The initial 1000-page balance covers the required printing in most classes.

While this change makes the Freeman School's printing policy consistent with that of the University, an important aspect of this change is waste reduction. Reducing waste reduces the School's overall operating costs associated with paper, toner cartridges, and printer maintenance, and is an important step in conserving our planet's precious natural resources.

How to check printing balance and add credits

Go to http://pharos.tulane.edu and enter your Tulane username and Password and click Login. 
 

Frequently asked questions

Q: Can I save my 1000-page initial balances each semester for a semester that I think I'll need to do a lot of printing?
A:  No. The initial 1000-page balance does not carry over to next semester if not used. Accounts are set to 1000 pages at start of the Fall and Spring semesters.

Student Orientation Information

Student Orientation

Top 9 Items for Student Orientation

  1. Your Access to Tulane Resources: Tulane User Account and Splash Card
  2. Beware of phishing - Technology Services will never, under any circumstances, request your password via email or non-Tulane website
  3. Change Password - https://password.tulane.edu
  4. Laptop is required - Check TechConnection @ LBC and Freeman website for specifications
  5. Tulane Technology Services Knowledge Base Articles

    The Knowledge-base is a technology self-help resource for Tulane students, faculty, and staff. 

    Topics include, but are not limited to, settings for email, smartphones, and the wireless network.

  6. Tulane Wireless
    Configure your wireless device with EduRoam
  7. University licensed software at no cost
    Tulane has a site license for TrendMicro Anti-Virus
    Office Software
    OPENDNS client
  8. CHECK YOUR @Tulane.edu email
    Works on your phone
  9. The Freeman Lab VDI (Virtual Desktop Infrastructure) image can be accessed over the Internet using your Windows or macOS computer while on the Tulane campus.  The Freeman Lab VDI has the same applications as the physical computers in GWBC Computer Lab 209 and GWBC Computer Classroom 180.  Pharos network printers are available for printing.
    • Windows and macOS Computer:  Tech Note for accessing the Windows 10 VDI via VMware Horizon HTML Access.
    • Windows Computer:  Tech Note for accessing the Windows 10 VDI via the VMware Horizon Client.
    • macOS Computer:  Tech Note for accessing the Windows 10 VDI via the VMware Horizon Client.

Policies

Printing

Freeman Card Access

  • Lab hours as noted in the Lab Information green accordion tab
  • Swipe Tulane Splash ID Card for access to Labs

Logging onto Freeman Computers

Using Your Notebook Computer FOR FREEMAN NETWORK RESOURCES

  • Configure printing from notebook computer
    • Printing From a Web Browser
    • When printing choose a printer in close proximity to your location
    • The Business School printer names begin with ABF

Tulane Account Services

Security For Your Notebook Computer

Computer Assistance

Notebook Computer Requirement

Tools for Technology

The Freeman School requires all students to have a notebook computer. As technology becomes more integrated into student life, you will find that a notebook computer is a tool that will help you tackle the demands of the Freeman program and will afford you access to resources that the Freeman School and Tulane provide. You will have unlimited access to the computing resources that you require, and through hundreds of network connections throughout the buildings you will have convenient access to the Freeman School's internal network, Tulane's shared systems, and the Internet.

Student notebook computers must meet the specifications as outlined by the Freeman School; please see the computer specifications page for current requirements. Students are expected to utilize their computers during classroom instruction as determined by their instructors. You will have the flexibility of working anywhere in the Freeman School buildings as well as anywhere on campus. These pages contain the information that you as a Freeman School student require to plan your computer purchase, configure your computer for the Freeman network, find answers to questions, and more.

Computer specifications

Basic requirements for all programs are:

  • The Windows operating system, Windows 7 or higher
  • Microsoft Office Professional 2016 (for Windows)
  • Internet Explorer

Many of the computer programs required for use throughout the curriculum are available for Windows only, such as SPSS. And some classes use Visual Basic for Applications (VBA) in Excel or use programs that require VBA, such as Crystal Ball. VBA is available only in the Windows version of Microsoft Office, thus the requirement for the Windows operating system and Microsoft Office for Windows.

The Computer specifications page contains complete information on computer hardware and software requirements, minimum specifications, and additional recommendations to help you plan your computer purchase.

Help and information

Start here to find information, sources of help, and technical documentation.

Faculty & Staff Information

Tulane Accounts for Students to Access Freeman Network Resources

If you require that your students have access to Freeman Business School resources such as computers, Freeman VDI, network printers and network shared drives for your class, please follow the steps outlined here to request student accounts. We require that requests for student accounts come from faculty or from the directors of our various programs.

If you have students in your class who need access to Freeman network resources such as logging onto Freeman computers, the Freeman VDI and network printing, please email Jean Mouton your list.

Who has accounts?
Graduate and BSM students, with few exceptions, will already have Freeman accounts. Business minors may have accounts if they were a business school student in a prior semester and used their account at least once. Non-business students will likely not have accounts. In some exceptional cases BSM students may not have accounts, depending on factors such as the date that they declared the major and registered for a course.

 


NetOp Vision Classroom Control Software

The computer classroom GWBC Room 180 is equipped with NetOp Vision classroom control software. Using the NetOp Vision software, instructors can monitor student workstation activities, distribute and collect documents from students, broadcast a student workstation to the screen, take control of a student workstation, or blank all student workstations. Instructors can also control which applications can be used and can even block the use of the Internet.

The NetOp Vision product has 2 components: a client product that is installed on each student workstation, and a teacher product that is installed on the classroom's instructor workstation. The client program runs automatically whenever a student logs into a workstation. Students cannot end the program or make changes to the way that it operates.

To run NetOp Vision Teacher on the instructor workstation, select Start, Programs, NetOp Vision, Teacher, or double-click the Vision Teacher icon on the desktop.  The program will initially list all students who are logged onto machines in Detail View.

NetOp Vision features
The best viewing options are Detail View and Mosaic View, listed on the left side of the screen. Detail View displays the student's login name and machine name; i.e, jsmith class1110_08. Mosaic View shows a small picture of each student screen.

To create a policy and choose which programs including the Internet that can be allowed or denied, contact Jean Mouton for instructions.


Hurricane Preparedness Info

In preparation for storm season please take a moment to review and update your Freeman Directory record, including the emergency contact information. In the event of an evacuation the information you provide here will be a critical resource for Freeman School administration to communicate with you.

Click here to access the directory.

If you need further assistance please contact Web Services.

  • Monitor allows the instructor to view the activity of any student computer with no control over the workstation. The student receives no indication on the workstation that he/she is being observed. If the classroom projector is on, the image will display on the screen.
  • Remote Control allows the instructor to control a student computer, taking over control of the mouse and keyboard.
  • Attention sends a blank screen with the text "A. B. Freeman School of Business" to one or all student computers.

Classrom Computing & Library Essentials

Your classroom

Media Services provides a comprehensive array of classroom technology and digital media support.

Classroom media support:

Request media required for your classes using the Media Services Request form. Also use this form for one-time meeting, seminar, or other event media requests, such as computer projection or conference phone setup.

 

Adobe Connect provides a highly customizable web conferencing solution that can be used for training sessions, guest lectures, small group review meetings, and information sessions.


Library and research

The Turchin Library provides research support, course reserves, and other library services.

Contact the Turchin Library staff.

The comprehensive LibGuide is a guide to services available to Freeman School faculty, including:

  • Course reserves
  • Instructional support
  • Online databases
  • Interlibrary loan
  • Research support

Computing resources

A wide array of technology resources are available for faculty and staff in support of research, teaching, and administrative functions.

Contact the Information Technology staff.

Software and hardware purchases:

  • For your office, research & classroom: coordinate with the Director of Technology.
  • For a personal purchase: visit the Technology Connection in the LBC or the E-Academy site (link available on the referenced page). Value-added-resellers sometimes offer direct contact, see the Director of Technology for more information.

The Tools for Technology section of this page documents the Freeman School's student notebook computer requirement. Students using Macintosh computers can learn how to run Windows programs to satisfy course requirements on the About the Macintosh section of this page.


Building Security

There are several secured areas in Goldring Woldenberg Building Complex - keep your Tulane ID with you to gain access to the buildings and secured areas.

  • Both buildings lock at 10:00 PM and open again at 7:00 AM. Swipe your card through the card access device located near an entrance door to enter the building.
  • GWBC floors 5 & 6 and some areas on the 3rd floor are secured after 10:00 PM weeknights and all day on weekends. Use your ID card to gain elevator access to those floors.

The Top 10

  1. The Freeman Directory
  2. Tulane Self Service Password Reset is available at https://password.tulane.edu.
  3. Beware of Phishing Scams. University network and e-mail administrators will never, under any circumstances, request your password via e-mail or from a non-Tulane website.
  4. Campus-wide WiFi. Connect to the Eduroam network on-campus and at participating institutions; login with your Tulane ID and password.
  5. Anti-Virus for your notebook computer is availalble free of charge: Tulane's site license for TrendMicro OfficeScan.
  6. Configure printing from a notebook computer in the Freeman network. Refer to our TechNotes to add Freeman network printers.
  7. Gibson Online contains links to administrative services including benefits, pay stubs, card services, Banner student information system, and more.
  8. The Canvas learning management system (LMS) is used campus-wide for course resources.
  9. WaveMail is Tulane's e-mail system; access faculty/staff and departmental accounts from the referenced page.
  10. Cloud-based storage is available using Tulane's enterprise Box online storage license for Faculty and Staff or One Drive for students.

Notebook Support

Notebook Support

Goldring/Woldenberg Building Complex is designed to be "virtual computer labs", with wired and wireless networking throughout to support student notebook computers. Students can access the Freeman School's internal network, Tulane's online services, and the Internet by using any of the hundreds of network connections or wireless connectivity throughout campus.

Go wireless on the Tulane network with Eduroam.

 

There are various resources available to assist students with notebook computing issues. Freeman TechNotes are short documents outlining how to configure software or hardware or use available facilities.

Check the Support section of this page for a complete list of all Freeman TechNotes.

Computer Specifications & Requirements

Basic requirements for all programs are:

  • The Windows operating system, Windows 7 or higher
  • Microsoft Office Professional 2013 or higher (for Windows)
  • Internet Explorer

The following required machine specifications will meet your needs in the classroom and should be adequate throughout your tenure in the Freeman program. Note that in order to support specialized software required for the Freeman School course curriculum, the Windows operating system will be required. Apple Macintosh computers running the Macintosh operating system and computers running the Linux or similar operating systems will not be able to run some of the required programs. See the "About the Macintosh" section of this page for more information.  The Technology Connection can assist in making an Apple Computer run the Windows operating system.

bout the Macintosh

About the Macintosh

As you read the Freeman School's notebook computer specifications, you quickly notice that Microsoft Windows is required. Notebook computer specifications are based on software required in the classroom and for research. Many of the computer programs required for use throughout the curriculum are available for Windows only. And some classes use Visual Basic for Applications (VBA) in Excel or use programs that require VBA, such as Crystal Ball. VBA is available only in the Windows version of Microsoft Office, thus the requirement for the Windows operating system and Microsoft Office for Windows.

"What about a Macintosh?"

While we can appreciate the Macintosh and its operating system, you will need to run Windows and Office for Windows on the Macintosh in order to use the required software for the courses in your curriculum. If you prefer the Macintosh, simply ensure that you are also running the Windows operating system and Office for Windows in order to support the software required for your courses.

Run Windows on your Macintosh

You can easily work around the software incompatibilities and comply with your course software requirements by running Windows and Office for Windows on your Macintosh.  Below are several approaches.  Some are free and others may require purchases. 

The Freeman Lab VDI approach

The Freeman Lab VDI is the recommended approach and is completely free.  It is only available to currently enrolled students, faculty and staff of the A. B. Freeman School of Business.  It provides all of the functionality that you will need with much less complexity.  The Freeman Lab VDI (Virtual Desktop Infrastructure) image can be accessed over the Internet using your Windows or macOS computer while on the Tulane campus. The Lab VDI has the same applications as the physical lab computers in GWBC Room 209 and GWBC Class 180.  Pharos network printers are available for web printing. 

  • Here is a link to the  Tech Note for accessing the VMware Horizon, Windows 10 VDI using HTML in a Windows or macOS browser.

The Horizon client can be downloaded and installed and has added capabilities such as accessing files from your computer’s local drive and USB thumb drive.

  • Here is the link to the Tech Note for accessing the Horizon client for the Windows 10 VDI from a Windows computer.
  • Here is the link to the Tech Note for accessing the Horizon client for the  Windows 10 VDI from a macOS computer.

The Parallels approach

Another approach is to use virtualization programs called "Parallels" or "VMware Fusion" that allows you to run Windows and Macintosh applications side-by-side. 

If you are running RAM-consuming applications in your Windows virtual machine, make sure you keep at least 50% of total RAM allocated to Mac OS (if you have more than 8GB of RAM on your Mac, leave at least 4GB of RAM for Mac OS). To find out how much RAM you have on your Mac click the Apple logo in the top left corner of the screen -> About This Mac.  We recommend having 8 GB or more of RAM.

Purchase and install Parallels and then install your copy of Windows and Office for Windows. 

Macintosh video output

Our classrooms are equipped with industry-standard 15-pin VGA connectors to accommodate notebook computer video projection.  The Macintosh video output uses a non-standard connector that requires a Macintosh VGA Video Adapter to connect to the classroom projectors. Macintosh accessories are available from the Technology Connection, Tulane's on-campus computer store, and from the Apple Store at www.apple.com.

Support

Management Technology Center Support Staff

For account issues, passwords resets, or computing questions, a Freeman MTC staff member will be able to help.

Kevin Ammentorp
GWBC Room 154

Wayne Dolese
GWBC Room 205A

Jason McFarland
GWBC Room 205B

Jean Mouton
GWBC Room 205C

Matthew Wan
GWBC Room 205D

 

 

For e-mail, printing questions, or notebook setups a student worker in GWC room 205 will be able to help.

TechNotes

TechNotes are locally written documentation describing the use of computing facilities at the A.B. Freeman School of Business.

Accessing the Freeman Lab VDI

The Freeman Lab VDI (Virtual Desktop Infrastructure) image can be accessed over the Internet using your Windows or macOS computer while on the Tulane campus. The Lab VDI has the same applications as the physical computers in GWBC Computer Lab 209 and GWBC Computer Classroom 180. Pharos network printers are available for printing.

Windows and macOS Computer:  Tech Note for accessing the Windows 10 VDI via VMware Horizon HTML Access.

Windows Computer:  Tech Note for accessing the Windows 10 VDI via the VMware Horizon Client.

MacOS Computer:  Tech Note for accessing the Windows 10 VDI via the VMware Horizon Client.

 

Software & Web Applications

 

Wireless Network Connection

 

Printing

 

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