Program Schedule

The Forum at 40: Curating the Customer Experience

7:30 a.m.	Registration Begins Continental Breakfast
8:00 – 8:15 a.m.	Welcoming Remarks Mark Preston President, Tulane Association of Business Alumni - A.B. Freeman School of Business New Orleans, LA
8:15 – 8:50 a.m.	Transforming Health Care for the 21st Century Brian A. Kane CFO, Humana Inc. Louisville, KY
8:50 – 9:25 a.m.	The Advantages of Being a Niche Player Rick Fowler COO, LLOG Exploration Company Covington, LA
9:25 – 9:45 a.m.	President's Remarks Michael A. Fitts President, Tulane University New Orleans, LA
9:45 – 10:05 a.m.	Break & Networking
10:05 – 10:45 a.m.	Morning Keynote Presentation - Ten Leadership Traits to Inspire You Kelly N. Cook Former EVP Marketing & Chief Marketing Officer, Pier 1 Imports Houston, TX
10:45 – 11:30 a.m.	Fireside Chat - A Conversation on the U.S. Economy Raphael Bostic President & CEO, Federal Reserve Bank of Atlanta Atlanta, GA Adrienne Slack Vice President and Regional Executive, Federal Reserve Bank of Atlanta New Orleans Branch, LA
11:30 a.m. – 12:30 p.m.	Panel Presentation - Delivering the Experience Moderator: Malcolm Schwarzenbach Partner & Director of Strategy, Trumpet Advertising New Orleans, LA Panelists: Peter DeBlieux, M.D. Chief Experience Officer, University Medical Center New Orleans, LA Kristen Essig Co-Chef & Owner, Coquette New Orleans, LA Michael J. Sawaya President & General Manager, Ernest N. Morial Convention Center New Orleans, LA Kristian Sonnier Vice President, Communications & Public Relations, New Orleans & Company New Orleans, LA
12:30 p.m.	Luncheon Begins
12:50 p.m. – 1:00 p.m.	Luncheon Welcoming Remarks & Keynote Introduction Ira Solomon Dean, A. B. Freeman School of Business New Orleans, LA
1:00 – 1:45 p.m.	Luncheon Keynote Presentation: How Customer Needs are Shaping the Future of our Industry Patrick Comer CEO & Founder, Lucid New Orleans, LA
1:45 p.m.	Closing Remarks Ira Solomon

As of 10/2/2019. Program subject to change.
For more information, visit www.tulanebusinessforum.com.