Program Schedule


The Forum at 40: Curating the Customer Experience

7:30 a.m. 

Registration Begins

Continental Breakfast

8:00 – 8:15 a.m.   

Welcoming Remarks

Mark Preston
President, Tulane Association of Business Alumni - A.B. Freeman School of Business
New Orleans, LA

8:15 – 8:50 a.m.

Transforming Health Care for the 21st Century

Brian A. Kane
CFO, Humana Inc.
Louisville, KY

8:50 – 9:25 a.m.

The Advantages of Being a Niche Player

Rick Fowler
COO, LLOG Exploration Company
Covington, LA

9:25 – 10:00 a.m.

Fireside Chat - A Conversation on the U.S. Economy

Raphael Bostic
President & CEO, Federal Reserve Bank of Atlanta
Atlanta, GA

Adrienne Slack
Vice President and Regional Executive, Federal Reserve Bank of Atlanta
New Orleans Branch, LA

10:00 – 10:10 a.m.

Opportunities to Partner with the A.B. Freeman School of Business for Non-Degree Executive and Professional Education

Lara White
Executive Director of Executive and Professional Education & Professor of Practice, A. B. Freeman School of Business
New Orleans, LA

10:10 – 10:35 a.m.


10:35 – 10:55 a.m.

President's Remarks

Michael A. Fitts
President, Tulane University
New Orleans, LA

10:55 a.m. – 11:40 a.m. 

Morning Keynote Presentation - Ten Leadership Traits to Inspire You

Kelly N. Cook
Former EVP Marketing & Chief Marketing Officer, Pier 1 Imports
Houston, TX

11:40 a.m. – 12:30 p.m. 

Panel Presentation - Delivering the Experience

Malcolm Schwarzenbach
Partner & Director of Strategy, Trumpet Advertising
New Orleans, LA

Peter DeBlieux, M.D.
Chief Experience Officer, University Medical Center
New Orleans, LA

Kristen Essig
Co-Chef & Owner, Coquette
New Orleans, LA

Michael J. Sawaya
President & General Manager, Ernest N. Morial Convention Center
New Orleans, LA

Kristian Sonnier
Vice President, Communications & Public Relations, New Orleans & Company
New Orleans, LA

12:30 p.m.    

Luncheon Begins

12:50 p.m. – 1:00 p.m. 

Luncheon Welcoming Remarks & Keynote Introduction

Ira Solomon
Dean, A. B. Freeman School of Business
New Orleans, LA

1:00 – 1:45 p.m.    

Luncheon Keynote Presentation: How Customer Needs are Shaping the Future of our Industry

Patrick Comer
CEO & Founder, Lucid
New Orleans, LA

1:45 p.m.

Closing Remarks

Ira Solomon


As of 7/16/2019.  Program subject to change.
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