WHAT IS ENTREPRENEURIAL HOSPITALITY? IT IS WELL KNOWN THAT A FOCUS ON THE CUSTOMER IS KEY TO INSPIRING BRAND LOYALTY AND RETAINING AND EXPANDING AN ORGANIZATION’S CUSTOMER BASE. FOR YEARS, THE HOSPITALITY INDUSTRY HAS BEEN HONING THE CONCEPTS AND PROCESS OF CREATING A WORLD CLASS CUSTOMER EXPERIENCE. NOW, MORE THAN EVER, WE ARE APPROACHING A NEW FRONTIER FOR INNOVATION WITH RESPECT TO THE CUSTOMER.
This 12-month Master of Management program is the first of its kind: it takes successful hospitality principles, advances them to apply to our new world and merges them with the newest technology and innovations in customer centricity from the world of entrepreneurship. Students will learn how to apply hospitality values with cutting-edge tools and technology to create an outstanding customer experience in any business.
The online Master of Management in Entrepreneurial Hospitality is a fast-paced, 12-month, graduate business degree designed for recent grads and those wishing to accelerate their career.
Learn to apply hospitality values to all industries.
Students will acquire highly valuable knowledge and skills from the hospitality sector that will put you at the forefront of industries like health care, finance, government, education, retail and many more.
Flexible, online format
Coursework will be delivered in a flexible, online format. Small class sizes mean you’ll engage and interact closely with top business school faculty, successful entrepreneurs and leading industry experts.
Immersive seminars in New Orleans.
Two intensive, week-long sessions in New Orleans provide in-person connection with your classmates, faculty and mentors, and immerse you in the creative and entrepreneurial community for which the city is known.
Gain an expansive professional network
You will gain access to Tulane’s renowned and extensive network of alumni and build valuable relationships with professionals in leadership roles in top companies.
I learned that entrepreneurial hospitality is not a subject or even a business discipline, but rather a mindset. The program did more than educate; it helped me understand the type of leader I need to be.
- Caitlyn Krug (MBA'20), Owner, Ebra Gin, a product of The Violet Hour Spirits Co.
The most powerful learning outcomes occur when one takes concepts and theories learned in the classroom and applies them in the complex, real world. As Confucius said, “I hear and I forget. I see and I remember. I do and I understand.” This program emphasizes hands-on experience and out-of-the-classroom, project-based learning. Another key aspect of the program is a personal mentor and career coach in your city or industry who will help translate your action learning experiences to define the path to your individual goals and ensure you are working closely with the people and organizations that will benefit you most.
My Freeman education gave me a competitive edge, allowing me to approach the restaurant industry as a true business and not just a passion project.
- Zachary Engel (BSM '10), Executive Chef and Founding Partner, Galit Restaurant, James Beard Award Winner
Whether you want to strike out as an entrepreneur, become a consultant or transform a business, our academic program and career management services will give you the resources to sculpt your future and earn or create the job of your dreams. Our alumni have been hired by notable companies – or founded successful enterprises – and our network of mentors bring creativity and real-world experience to your education. You'll connect to a broad range of companies across many industries:
Ready to start? Get in touch.